Studio.Energy Inc. (“Studio.Energy”, “we”, “our”, “us”) is committed to protecting the privacy of individuals whose personal information we collect, use, and disclose through our online portal (the “Portal”). This Privacy Policy explains how we manage personal information in compliance with Alberta’s Personal Information Protection Act (PIPA).

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If you do not agree with this Privacy Policy, please discontinue use of the Portal.

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1. Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected, used, or disclosed by Studio.Energy through the Portal and related digital services.
It does not apply to information that is aggregated or anonymized such that it cannot reasonably identify an individual.

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2. What Personal Information We Collect

We collect only the personal information that is necessary for operating the Portal and providing related services.

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2.1 Information You Provide Directly

• Full name
• Contact information (email address, phone number)
• Account login credentials
• Profile information
• Submitted forms, surveys, or support requests
• Any data you upload or input into the Portal

2.2 Information Collected Automatically

When using the Portal, we may automatically collect:

• IP address
• Browser type, device type, operating system
• Usage logs and timestamps
• Pages visited and features accessed
• Cookie data, if enabled

2.3 Information from Third Parties

If applicable, we may receive personal information from:

• Authentication providers
• Integrated systems connected by you
• Energy service partners (only where authorized)

We obtain consent before collecting personal information from third parties unless otherwise permitted by PIPA.

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3. How We Use Personal Information

Studio.Energy uses personal information for purposes such as:

• Creating and managing Portal user accounts
• Providing Portal functionality and customer support
• Communicating with users regarding updates, features, or service notices
• Analyzing Portal performance and improving user experience
• Ensuring security, fraud prevention, and integrity of the Portal
• Meeting legal or regulatory obligations
• Any other purpose for which we have obtained consent or which is permitted under PIPA

We will not use personal information for any purpose incompatible with the original purpose without obtaining additional consent.

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4. Legal Basis for Collection, Use, and Disclosure (PIPA)

Under PIPA, we collect, use, and disclose personal information only for reasonable purposes where one of the following applies:

• You provide express or implied consent
• The purpose is one that a reasonable person would consider appropriate
• The collection is required or authorized by law
• The information is necessary to establish, manage, or terminate an employment relationship (if applicable)
• The information is publicly available as defined under PIPA

5. How We Share Personal Information

We may share personal information with the following parties, strictly on a need-to-know basis:

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5.1 Service Providers

Trusted third-party vendors who support:

• Hosting and cloud infrastructure
• Data storage and backup
• Authentication and security services
• Customer support tools
• Analytics and performance monitoring

These providers may store or process information inside or outside Canada, and we ensure contractual protections consistent with PIPA. We do not store or share data for scenarios or data received by clients to run modelling outside of Canada. 

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5.2 Business Partners (If Applicable)

If the Portal integrates with energy services or other external systems you choose to connect, we may share information only with your authorization.

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5.3 Legal or Regulatory Authorities

We may disclose personal information if required to:

• Comply with legal obligations
• Respond to lawful requests from regulators or law enforcement
• Protect the rights, property, or safety of Studio.Energy or Portal users

We do not sell personal information.

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6. Cookies and Tracking Technologies

The Portal may use cookies or similar technologies to:

• Maintain session functionality
• Keep users logged in
• Measure Portal performance
• Enhance user experience

You may disable cookies through your browser, but some Portal features may not function correctly.

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7. Data Storage, Security, and Safeguards

We use industry-standard technical and organizational safeguards, including:

• Encryption in transit and at rest
• Role-based access controls
• Secure authentication practices
• Regular security assessments
• Firewall and intrusion detection systems

Although we take robust steps to protect data, no internet transmission is fully secure.

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8. Data Retention

We retain personal information only as long as reasonably required to:

• Fulfill the purposes described in this Privacy Policy
• Meet legal or regulatory requirements
• Resolve disputes

Information may be securely destroyed or anonymized when no longer needed.

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9. Your Rights Under PIPA

Individuals in Alberta have the right to:

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9.1 Request Access

You may request access to your personal information held by Studio.Energy.

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9.2 Request Correction

If information is inaccurate or incomplete, you may request amendments.

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9.3 Withdraw Consent

You may withdraw consent at any time, subject to legal or contractual limitations.

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9.4 Request Information About Our Practices

You may ask about:

• How personal information is used
• What information is shared and with whom
• Our policies and safeguards

We will respond within the timelines required by PIPA.

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10. Children’s Privacy

The Portal is not intended for children under the age of 13.
We do not knowingly collect personal information from minors without verifiable parental or guardian consent.

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11. Cross-Border Transfers

Some service providers may store data in jurisdictions outside Alberta or Canada.
In such cases, personal information may be subject to foreign laws and access by foreign authorities. Studio.Energy ensures contractual safeguards to maintain protection equivalent to PIPA standards. We do not store corporate data or any data related to modelling outside of Canada. 

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Revised versions will be posted on the Portal with an updated “Last updated” date.

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13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact:

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Studio.Energy COO/CFO
Email: info@studio.energy
Address: 4302 400 3 Ave SW Calgary, AB
Phone: 403-461-4393

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